You focus on patient care.
We'll get them there.

How it Works

clock and schedule colored icon

Book online with ease

Care coordinators can book as many rides as they need for their patients.
Rides can be booked on-demand or schedule weeks or months in advance.

car phone ambulance colored icon

Get patients the best rides

Our transportation marketplace matches the patient with the best ride available.
Ride is completed and patient gets to care.

 

graphs on computer colored icon

Leverage Powerful Insights

Review patient data across the entire transportation sequence in real-time and improve health outcomes.

Collectively, we’ve helped our partners save hundreds of thousands of dollars and give hundreds of patients more options for getting to their appointments.

Request a Demo

Get Case Studies

FAQ for Health Organizations

Where are you currently operating?

RoundTrip schedules, dispatches, and monitors non-emergency medical transportation (NEMT) for organizations coast-to-coast. A few of our major partners include: Mount Sinai Health System, Cooper University Health System, MD Anderson Cancer Center at Cooper, Nemours Children’s Hospital, Crozer-Keystone Health System, VCU Health, Aurora Behavioral Health, and Baptist Memorial.

Who pays for the rides?

RoundTrip can work with any type of payor. Our Navigation center has experience with Medicaid, Medicare, Commercial Insurance, Patient Pay and Facility Pay rides. For facility pay rides, we will send you one invoice at the end of the month with all facility-responsible rides.

Do you obtain prior authorizations?

Yes! Our Navigation Center can help your care coordinators obtain prior authorizations, so they can focus on caring for patients, not coordinating transportation.

Do you integrate with EHRs?

RoundTrip is specifically designed to integrate with Epic, Cerner, and AllScripts. However, we are 100% web-based and can be deployed without any integrations.

Are you HIPAA compliant?

RoundTrip’s web-based application captures minimal PHI and is a HIPAA-Compliant platform. Our system is hosted on AWS and uses Aptible as an additional HIPAA security measure for encryption of all data at-rest and in-transit over HTTPS.