Featured Posts

Book Pharmacy Stops On The Way Home From The Hospital With This New Feature

By Ella Jankoski | September 19, 2018

Here at RoundTrip, we often speak about transportation as a common barrier to care on the first-leg of the trip –getting to the hospital, a doctor’s appointment, or ongoing treatment. But transportation is also a barrier to getting home. Hospital discharges can be complex and challenging for both patients and physicians because of the necessary…

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Quality Improvement Training and Data Bridge Gaps in Healthcare

By Vinay Nagaraj | September 7, 2018

Over the last few decades, the scope of medical education has broadened to align more with current patient needs. Developing expertise in the physical sciences and knowing how to treat a patient remain crucial, but are no longer the sole factors to address larger, systemic problems within U.S. healthcare. Many medical educators and residency programs…

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Solving Patient Flow Problems by Innovating Transportation

By Susanna Arntz | August 27, 2018

The problem is big and we’ve said it before: 3.6 million medical appointments are missed or delayed each year due to patient transportation challenges. Missed appointments cost the US healthcare system more than $150 billion a year. While these statistics largely focus on out-patient transportation needs, headaches with medical transportation extend to the inpatient hospital…

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How Our Support Team Effectively Connects Patients and Drivers

By Alex Lekacz | August 21, 2018

Missed connections, missing ride statuses, and poor communication between drivers, patients and care coordinators; these are some of the most critical pain points in healthcare transportation felt by hospitals everywhere. At RoundTrip, we’re in the business of delivering world class tech solutions with an enthusiastic, people-focused support team to address these issues. Together, we are…

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Empowering Patients with Self-Service Transportation Benefits

By Lindsay Tsai | August 13, 2018

Traditionally, healthcare providers are paid for each individual service separately provided to a patient over a course of treatment. This payment structure favors quantity of services over quality of services. As such, care can become wasteful and fragmented, with minimal coordination across providers and health care settings. Various population health initiatives and innovative models such…

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Driving Change in Mental Health with Mind Peace Clinics

By Susanna Arntz | July 24, 2018

Mind Peace Clinics and RoundTrip have partnered to solve transportation needs for patients undergoing ketamine infusions for the treatment of depression, PTSD, anxiety and chronic pain syndromes. Recently opening their doors in Arlington and Richmond, VA, Mind Peace Clinics provide ketamine infusions for patients with severe, treatment-resistant depression, bipolar depression, PTSD, and major depressive disorder.…

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Treating Causes, Not Symptoms: Understanding Social Determinants of Health

By Vinay Nagaraj | July 9, 2018

When it comes to our well-being, it is easy to assume that the quality of our medical care plays the most significant role. Research says otherwise. In fact, clinical care has been shown to account for only 20% of our health. The staggering 80% that remains is accounted for by social and economic factors including…

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Patients Are Now Receiving Ride Notifications in Their Native Tongue

By Ella Jankoski | July 2, 2018

Barriers to care are defined as anything that limits or prevents people from receiving adequate health care. Among the most common barriers to care are financial hardship, geographic location, and poor health literacy. The barrier of transportation is often the result of one, or all three, of those most common barriers to care. 10,000 people…

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Introducing RoundTrip Community: the first online marketplace connecting medical transportation providers to health systems and health plans.

By Susanna Arntz | June 28, 2018

JUNE 28, 2018 PHILADELPHIA, PA RoundTrip, a health tech startup, is launching the RoundTrip Community — an online marketplace that connects medical transportation providers to rides requested by health systems and health plans. As the first marketplace of its kind, the RoundTrip Community empowers a nationwide network of credentialed, qualified medical transportation providers to gain…

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The Critical Role of User Feedback for Building the Best Product

By Cathy Davison | June 26, 2018

At RoundTrip, we believe in the importance of the human element in everything we do. When it comes to monitoring and coordinating the transportation itself, our Navigation Center team members are second to none. While it may seem a little less intuitive, the human element is just as important when it comes to building software.…

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