Featured Posts

Treating Causes, Not Symptoms: Understanding Social Determinants of Health

By Vinay Nagaraj | July 9, 2018

When it comes to our well-being, it is easy to assume that the quality of our medical care plays the most significant role. Research says otherwise. In fact, clinical care has been shown to account for only 20% of our health. The staggering 80% that remains is accounted for by social and economic factors including…

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Patients Are Now Receiving Ride Notifications in Their Native Tongue

By Ella Jankoski | July 2, 2018

Barriers to care are defined as anything that limits or prevents people from receiving adequate health care. Among the most common barriers to care are financial hardship, geographic location, and poor health literacy. The barrier of transportation is often the result of one, or all three, of those most common barriers to care. 10,000 people…

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Introducing RoundTrip Community: the first online marketplace connecting medical transportation providers to health systems and health plans.

By Susanna Arntz | June 28, 2018

JUNE 28, 2018 PHILADELPHIA, PA RoundTrip, a health tech startup, is launching the RoundTrip Community — an online marketplace that connects medical transportation providers to rides requested by health systems and health plans. As the first marketplace of its kind, the RoundTrip Community empowers a nationwide network of credentialed, qualified medical transportation providers to gain…

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The Critical Role of User Feedback for Building the Best Product

By Cathy Davison | June 26, 2018

At RoundTrip, we believe in the importance of the human element in everything we do. When it comes to monitoring and coordinating the transportation itself, our Navigation Center team members are second to none. While it may seem a little less intuitive, the human element is just as important when it comes to building software.…

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Medicare Star Rating System Drives Change For Transportation Industry

By Ankit Mathur | June 19, 2018

What’s the first thing that comes to mind when you hear star ratings? IMDb? Amazon product reviews? Right, me too. But there’s something else, arguably more important, that also has star ratings – Medicare Health Plans.   That’s right, every year Medicare Advantage health plans are given a 5 Star Rating to determine the overall…

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3 Ways Healthcare Organizations Are Overspending on Transportation

By Mark Switaj | June 15, 2018

Today, 78% of Americans over the age of 55 have a chronic condition that requires medical transportation and ongoing medical visits. According to the United Nations World Population Report, Between 2015 and 2030, the number of people in the world aged 60 years or over is expected to grow by 56%, from just over 900…

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RoundTrip Team – What Drives Us?

By Matt Gasiewski | June 8, 2018

Tech companies and startups  spend a lot of time talking about company culture and team dynamics. While most people agree what aspect contribute to a positive and strong culture — few know how to execute on that strategy and maintain it while scaling fast. Needless to say, creating a positive culture of free-flowing ideas is…

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Elevating Paratransit with On-Demand Rides

By Susanna Arntz | May 31, 2018

Paratransit programs need innovation. Last year, we partnered with GRTC to increase access to transportation for members with disabilities. Six months in, we have more rides than ever and are impacting an entire community in an On-Demand program that’s the first of its kind. The Greater Richmond Transit Company (GRTC) is the primary public transportation…

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Venue Mapping Further Enhances The Patient’s Transportation Experience

By Ella Jankoski | May 21, 2018

Hospital networks and health systems are among some of the most difficult places to navigate in the county alongside universities and airports. Studies have shown that hospitals lose millions of dollars each year due to late arrivals and missed appointments, some of which is likely attributed to just an inability to find the appropriate entrance.…

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Legislation Changes Pave the Way for Healthcare Transportation Impact (Part 2)

By Lindsay Tsai | May 14, 2018

Part 2: Local Transportation as a Medicare Advantage Benefit In February, The Centers for Medicare and Medicaid Services (CMS) announced that it was increasing “flexibility in Medicare Advantage that will allow more options and new benefits to Medicare beneficiaries, meeting their unique health needs and improving their quality of life.” Starting in 2019, under this…

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